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Absolook Essential Product Warranty

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Terms & Conditions
  • The ABSOLOOK Product Warranty is only applicable to items stated in the official Contract agreement or Variation Order
  • The ABSOLOOK Product Warranty is not transferable in terms of ownership on the stated address
  • The ABSOLOOK Product Warranty is non-exchangeable
  • ABSOLOOK shall reserve its right to determine the nature of the damage
  • Product defect determined to be workmanship issue within 1 year - Transportation and rectification works remain free-of-charge (F.O.C.)
  • Product defects determined to be workmanship issue after 2 years and more - Transportation fee of SGD120.00 will be charged accordingly
  • Product defects due to general wear and tear / lack of maintenance - Transportation fee of SGD 120.00 will be charged accordingly (transportation charge excludes additional or rectification works that have to be carried out)

Carpentry Works

  1. Warranty is applicable to Mechanism / Ironmongery used on all Carpentry Works
    • For warranty information on BLUM / BOXX products, please refer to manufacturer's warranty
    • 1-year warranty is applicable to all other brands
  2. 5-year warranty is applicable to the following workmanship issues:
    • Cabinets that have dropped
    • Laminates / Internal PVC that have peeled off
    • Shelves that have dropped / broken
  3. 1-year warranty on peeling / cracking of silicone
  4. All terms of this warranty shall be voided should there be any alteration / modification / act of mischief in any way
    Note: You may contact your Interior Designer for advice, should you experience technical issues.

Masonry Works

  1. 5-year warranty on Masonry Works, including floor tenting, water-proofing and hollowness. Absolook will bear the rectification cost as per below:
    • 1st & 2nd year: 100%
    • 3rd & 4th year: 50%
    • 5th year: 25%
  2. 3-year warranty on the over-laying of floor and wall tiles on existing tiles' condition. Absolook will bear the rectification cost as per below:
    • 1st year: 100%
    • 2nd year: 50%
    • 3rd year: 25%
  3. All terms of this warranty shall be voided should there be any alteration / modification / act of mischief in any way

Window Works

  1. 5-year warranty on Window Works
  2. 1-year warranty on hardware and accessories used on Window Works
  3. 1-year warranty on peeling / cracking of silicone
  4. All terms of this warranty shall be voided should there be any alteration / modification / act of mischief in any way

Electrical Works

  1. 5-year warranty on all Electrical Wiring Works (in accordance with electrical plan)
  2. 1-year warranty on electrical sockets / switches and electrical distribution board provided. This warranty is not applicable to existing electrical sockets and switches / electrical distribution board
  3. All terms of this warranty shall be voided should there be any alteration / modification / act of mischief in any way

Ceiling Works

  1. 1-year warranty on rusty screws, sinking false ceiling and cracked joints
  2. All terms of this warranty shall be voided should there be any alteration / modification / act of mischief in any way

Plumbing Works

  1. 2-year warranty on all Plumbing Works, including water pipe joints leakage
  2. 1-year warranty on peeling / cracking of silicone
  3. Warranty is not applicable to accessories and fittings that are purchased by homeowners separately, or
  4. existing fittings in homes, such as:
    • Wash basin & tap
    • Toilet bowl
    • Shower set
    • Hand spray / Bidet spray
  5. All terms of this warranty shall be voided should there be any alteration / modification / act of mischief in any way

Glass Works

  1. 2-year warranty on black dots found on all mirrors provided
  2. 1-year warranty on peeling / cracking of silicone
  3. The unit is not warranted against glass breakage
  4. All terms of this warranty shall be voided should there be any alteration / modification / act of mischief in any way

Painting Works

  1. 1-year warranty on painting that has peeled off, faded or formed bubbles
  2. If the issue is caused by the original wall base by HDB, all defects such as paint cracking, peeling off or mould will not be covered by Absolook's warranty.

Others

  1. Warranty on other items shall be covered by respective product manufacturer T&Cs unless stated
  2. Items provided by Absolook's Official Partners shall be covered by their respective warranties
  3. All terms of this warranty shall be voided should there be any alteration / modification / act of mischief in any way

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